Microsoft has significantly expanded internet access in Africa by connecting 117 million people, exceeding its initial goal of 100 million and reaching its 2025 deadline ahead of schedule. This success is attributed to strategic partnerships with local internet service providers, such as Kenya’s Mawingu, as well as collaborations with hardware manufacturers and organisations like the UN.
Melanie Nakagawa, Microsoft’s Chief Sustainability Officer, highlighted the transformative impact of this connectivity, especially during the COVID-19 pandemic. In Kenya, for instance, the lack of internet access hindered healthcare consultations in rural areas. However, with Mawingu’s help, clinics in Laikipia County gained reliable internet access, allowing better communication with healthcare specialists.
Nakagawa emphasised that reliable internet is a foundational requirement for advancing artificial intelligence and fostering inclusive growth. She pointed out that without internet access, the potential of technology remains unattainable for many. Over 700 million people worldwide still lack access to energy, further limiting connectivity in crucial regions.
Despite the challenges, Africa is showing signs of progress towards digital inclusion. A recent report from the International Telecommunication Union (ITU) indicated that only 38% of the continent’s population was online in 2024, the lowest of all regions surveyed. Nonetheless, this figure is gradually improving. Farouk Ramji, CEO of Mawingu, reported that internet connectivity in Kenya has doubled in recent years, highlighting the continent’s potential to match, or even exceed, Western standards in certain areas.
Mawingu is focused on further expansion, targeting Tanzania as its next development area, leveraging lessons learned from its operations in Kenya. Ramji noted that their partnership with Microsoft helps create a viable financial model for reaching underserved communities, demonstrating the feasibility of extending internet access to areas previously deemed unviable.
Experts like Kevin Fomengia, co-founder of Pathway Oz, recognise the broader impact of increased connectivity. Access to the internet not only enhances education but also empowers individuals to launch businesses, stimulating economic growth and bringing Africans closer to global connectivity standards.
Looking ahead, Nakagawa confirmed that Microsoft will continue seeking new opportunities in Africa, particularly in supporting small and medium enterprises in sectors such as agriculture. The overarching goal is to create real opportunities and enhance inclusion for everyday Africans, signalling a promising shift in the digital landscape.
