The Zambian government has officially launched the ZamFree WiFi initiative, which aims to provide free internet access at public locations to enhance digital inclusion and enable citizens to thrive socially and economically. Minister of Technology and Science Felix Mutati announced this initiative on November 30 through his Facebook page. The pilot program was introduced simultaneously at several key locations, including Lusaka’s Intercity Bus Terminus, Kapiri-Mposhi Bus Station, and Kitwe’s Chisokone Market.
During the launch event in Lusaka, Mutati emphasized the importance of this initiative in reducing the digital divide. “It is a great honour and privilege to launch Zambia’s first public Wi-Fi initiative. This project targets significant public spaces such as markets, bus stations, borders, airports, schools, and hospitals,” he stated.
This initiative is a collaborative effort involving the government, Smart Zambia Institute, and technology partner inq.Digital. Percy Chinyama, the SMART Zambia National Coordinator, highlighted that the program will grant access to over 320 government services through the Zamportal. Free internet connectivity allows citizens to engage with government services directly from their devices, saving time and boosting productivity.
According to the Zambia Inclusive Digital Economy Status Report 2022, the country’s digital economy is still in its developing stages, with a score of 45%. Nearly half of the population, specifically 47%, remains digitally excluded, with 56% of rural residents lacking access. The ZamFree WiFi initiative is essential for narrowing this gap by empowering communities, promoting digital literacy, and encouraging inclusivity. This project aligns with Zambia’s objective of achieving 80% internet penetration by 2026, as outlined in the Eighth National Development Plan.
