Nigcomsat is set to undergo significant restructuring in an effort to optimise resource utilisation and align organisational goals.
The company made the announcement via an official statement signed by Aisha Bantam, Assistant General Manager, Corporate Affairs Department, under the leadership of Jane Nkechi Egerton-Idehen, Managing Director/Chief Executive Officer.
This initiative includes integrating a Service Delivery Team into the Servicom Department to enhance client satisfaction by managing post-implementation contracts. The strategic move is designed to deliver dedicated support to mid- and large-size clients, ensuring superior service delivery standards. Further, it will allow the sales team to focus on generating new leads and exploring business opportunities.
As part of its new approach, Nigcomsat will host a two-day company-wide strategy retreat to develop, communicate, and drive the implementation of its corporate strategy.
The retreat will focus on transforming business processes and the workforce to meet the organisation’s objectives for 2025. Additionally, the retreat is expected to foster improved collaboration among employees, aligning their efforts toward a shared purpose and mission.
