Dr Aminu Maida, CEO of the Nigerian Communications Commission (NCC), and Swedish Ambassador to Nigeria, Annika Hahn-Englund, signed a grant agreement with SWEDFUND to fund a crowdsourcing quality of experience project.
SWEDFUND is Sweden’s development finance institution that invests in viable and sustainable projects in low and middle-income countries in Africa, Asia, Latin America, and Eastern Europe.
On the Nigerian initiative, the NCC stated that it will use real-time data to provide insights into user experience and network performance.
It said this will help inform regulatory decisions and guide the expansion of connectivity in underserved areas across Nigeria.
The NCC added, “It will empower the NCC to monitor network performance in real time, identifying and addressing issues such as dropped calls, slow internet speeds, and weak coverage.
“With such valuable data, the NCC will hold telecom providers more accountable, ensuring better service delivery for consumers.
“This is a significant step toward enhancing connectivity in Nigeria and has the potential to set a benchmark across Africa.
